Course curriculum

  1. 1

    • Knowledge Check Warm Up

    • Introduction

    • Then and Now

    • Immigration vs Settler Colonialism

    • Cultural Snapshot of New Brunswick

    • Interactive Timeline

    • Brief History of Settlement Services

    • Indigenous Voices

    • Indigenous Peoples of New Brunwick

    • Interactive Map https://native-land.ca/

    • Truth and Reconciliation

    • 94 Calls to Action

    • Knowledge Check

    • Reflection and Meaningful Conversations
  2. 2

    • Knowledge Check Warm Up

    • Introduction

    • Talking About Refugees and Immigrants- A Glossary

    • Permanent Residents and Temporary Residents

    • Spot the Refugee

    • Strict Limits

    • Knowledge Check

    • Reflection and Meaningful Conversation
  3. 3

    • Knowledge Check Warm Up

    • Introduction

    • The Need for Settlement Services

    • Stages of the Settlement Process

    • Culture Shock

    • The Culture Shock Curve

    • The Culture Shock Curve in detail

    • Knowledge Check

    • Reflection and Meaningful Conversation
  4. 4

    • Knowledge Check Warm Up

    • Introduction

    • Intersectionality Video

    • Understanding Differences: Intersectionality

    • Understanding Differences: Social Location

    • Understanding Yourself: The Power Flower

    • Understanding Differences: "Passing"

    • Understanding the Clients You Support - Cultural Competency

    • Needs Assessment

    • Trauma-Informed Care Principles

    • Trauma-Informed Care

    • Structural Barriers

    • Common Structural Barriers

    • Knowledge Check

    • Reflection and Meaningful Conversation
  5. 5

    • Knowledge Check Warm Up

    • Introduction

    • The Value of Volunteering Video

    • Volunteering counts: Formal and Informal Contributions of Canadians

    • The Canadian Volunteer Code

    • Your Rights as a Volunteer

    • Forms and Regulations

    • How do you Learn About People's Cultures?

    • How do you Build Relationships with People From Other Cultures?

    • Self-Care

    • Self-Care Video

    • Community Outreach

    • Knowledge Check

    • Reflection and Meaningful Conversations
  6. 6

    • Knowledge Check Warm Up

    • Introduction

    • Settlement Support

    • Best Practices while Providing Initial Support

    • Community Connections

    • Best Practices in Community Connections

    • Education and Language Support

    • Tips for Speaking with English Language Learners

    • Fundraising & Indirect Support

    • Knowledge Check

    • Reflection and Meaningful Conversation
  7. 7

    • Congratulations!

    • Volunteer Handbook

    • Feedback for Us

    • Further Resources Module 1

    • Further Resources Module 2

    • Further Resources Module 3

    • Further Resources Module 4

    • Further Resources Module 5

    • Further Resources Module 6

    • Works Cited Module 1

    • Works Cited Module 2

    • Works Cited Module 3

    • Works Cited Module 4

    • Works Cited Module 5

    • Works Cited Module 6

    • Credits